Legal Information

Svs789's Terms and Conditions — The Complete Guide for Members

Please read these terms and conditions carefully before using svs789. This page provides clear information covering accounts, bonuses, payments, responsible gaming, and more.

Last Updated: January 2026
Account

Registration & Verification Rules

Bonus

Bonus Terms of Use

Payment

Deposit & Withdrawal Policy

Security

Data Protection & Privacy

Responsibility

Responsible Gaming Policy

Restrictions

List of Prohibited Activities

1 Introduction & Consent

Accessing or using the svs789 platform means you fully agree to these terms and conditions. If you disagree with any part of these terms, please refrain from using svs789.

These terms and conditions form a legal agreement between svs789 and its members. svs789 reserves the right to update these terms at any time. Members will be notified of any changes via email or platform notification. Continued use of the platform after changes have been made will be considered acceptance of the updated terms.

Svs789 is committed to building a transparent and fair environment with Bangladesh users in mind. Our terms and conditions are a key part of that commitment.

Important: All terms and conditions on this page are written in Bengali so every member can understand them easily. If you have any questions, please reach out to our 24/7 Bengali-language support team.

2 Eligibility & Age Restriction

You must be at least 18 years old to open an account and play on svs789. All svs789 services are strictly prohibited for anyone under 18. Providing a false age during registration is a serious violation and will result in immediate account closure.

The following conditions must also be met:

  • You must be an independent individual capable of making your own decisions.
  • You must ensure that online gaming is not legally prohibited in your area of residence.
  • You must not be on svs789's self-exclusion list.
  • Each individual may open one account only.

Warning: Creating duplicate accounts will result in both accounts being closed, and any funds held may be forfeited.

3 Account Registration & Verification

When registering on svs789, you must provide accurate and complete information. Registering with false or incomplete details may cause issues when you attempt to withdraw later.

Svs789 may request the following documents for account verification:

  • Copy of National ID (NID) or passport
  • Proof of current address (utility bill or bank statement)
  • Proof of payment method ownership (e.g., Mobile Banking number)
  • Selfie or Video Verification (if required)

Withdrawals may be restricted until verification is complete. svs789 may request additional verification at any time, particularly for large withdrawal amounts.

It is your responsibility to keep your account password secure. Do not share your login credentials with anyone. If you suspect your account has been hacked or accessed without your authorization, contact our support team immediately.

Tip: Use a strong password and keep two-factor authentication (2FA) enabled. This adds an extra layer of security to your account.

4 Bonus & Promotion Policy

Svs789 offers a range of bonuses — welcome bonuses, deposit bonuses, cashback, free spins, and VIP rewards. Each bonus has its own terms and conditions that you should read carefully before claiming.

Wagering Requirements

Most bonuses come with a wagering requirement, meaning you must place a certain amount in bets before the bonus funds can be withdrawn. For example, if the wagering requirement is 20x and you receive a bonus of BDT 1,000, you will need to wager BDT 20,000 before making a withdrawal.

  • Bonuses are generally valid for 7 to 30 days.
  • Certain games may not contribute to bonus wagering.
  • Multiple bonuses cannot be used simultaneously unless specifically approved.
  • Violating bonus terms may result in the cancellation of the bonus and any associated winnings.
  • Svs789 reserves the right to modify or cancel any bonus offer at any time.

Tips: Always read the specific terms of a bonus before claiming it. Full terms for each offer are listed on the Bonus page.

5 Deposit & Withdrawal Policy

Svs789 supports the most popular payment methods in Bangladesh: Mobile Banking, Nagad, Rocket, and bank transfer. Each payment method has its own minimum and maximum limits.

Deposit Rules

  • Deposits are usually credited to your account instantly.
  • All deposits must be made from a payment method registered in your own name.
  • Deposits from third-party accounts are strictly prohibited.
  • Minimum deposit amount is 500 BDT.

Withdrawal Rules

  • Withdrawals are typically completed within 5 to 15 minutes.
  • Withdrawals can only be made from verified accounts.
  • Withdrawals will be returned to the same payment method used for the deposit.
  • Minimum withdrawal amount is 500 BDT.
  • Additional verification may be required for large withdrawals.
  • Svs789 reserves the right to suspend any withdrawal if fraud is suspected.

Please note: Using svs789 for money laundering or any other illegal purpose is strictly prohibited. Any such activity, if detected, will be reported to the relevant law enforcement authorities.

6 Gameplay & Fairness Rules

Svs789 is committed to providing a fair and transparent gaming environment. All our games are powered by internationally certified Random Number Generator (RNG) technology, ensuring every outcome is completely random.

Key Gameplay Rules:

  • Attempting to influence game outcomes using any software or tool is strictly prohibited.
  • Collusion or team play (working together to exploit the system) is strictly prohibited.
  • Exploiting technical errors to gain an unfair advantage is strictly prohibited.
  • If a technical issue occurs during a game, svs789 reserves the right to void that round.
  • Svs789 reserves the right to void any winnings displayed incorrectly due to a technical error.

Transparency: All svs789 games are regularly audited by independent third-party firms. The RTP (Return to Player) rate for each game is displayed transparently on the game page.

7 Prohibited Activities

The following activities are strictly prohibited on svs789. Violating these rules will result in permanent account closure and your balance may be forfeited:

  • Creating an account using a false identity or fraudulent information.
  • Operating multiple accounts.
  • Using multiple identities to manipulate the bonus system.
  • Hacking, phishing, or any other form of cybercrime.
  • Threatening or harassing other members.
  • Abusing or threatening svs789 staff.
  • Conducting transactions using funds from illegal sources.
  • Initiating fraudulent chargebacks or payment disputes.

Legal Action: For the prohibited activities listed above, svs789 reserves the right to take legal action where necessary and may share relevant information with the appropriate authorities.

8 Responsible Gaming Policy

Svs789 believes gaming should be a form of entertainment, and we take responsibility for ensuring it never becomes a problem. That is why responsible gaming sits at the heart of everything we do.

Our Responsible Gaming Tools:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Loss Limit: Set a maximum loss limit for a given period.
  • Session Time Limit: Set a daily limit on how long you play.
  • Cool-Down Period: Take a break from gaming for anywhere between 24 hours and 30 days.
  • Self-Exclusion: The ability to self-restrict or close your account.
  • Reality Check: Regular reminders about your gaming session duration.

If you feel that gaming is causing problems for you or your family, please reach out to our support team. For more information, Responsible Gaming Visit the page.

9 Privacy & Data Protection

Svs789 treats the protection of your personal information as its highest priority. We use state-of-the-art SSL encryption technology to keep all data secure. Your personal information will never be sold or transferred to any third party.

How Your Information Is Used:

  • Account verification and management.
  • Payment processing and fraud prevention.
  • Providing customer support.
  • Compliance with applicable laws.
  • Providing personalized offers and promotions (with your consent).

To read our full Privacy Policy, Privacy Policy Visit the page.

10 Account Closure & Termination

You can close your svs789 account at any time. Before doing so, please ensure that all bonus wagering has been completed and all pending withdrawals have been processed.

Svs789 may close or suspend an account under the following circumstances:

  • If these terms and conditions are violated.
  • If evidence of fraud or deception is found.
  • Due to legal requirements.
  • If the account has been inactive for an extended period (more than 12 months).

Inactive Account: A monthly maintenance fee may apply to accounts inactive for more than 12 months. If the balance reaches zero, the account will be closed automatically.

11 Dispute Resolution

If you have a dispute regarding a game outcome or a transaction, please contact our Customer Support team first. Most disputes are resolved within 24 to 72 hours.

Dispute Resolution Steps:

  • Step 1: Reach out to our support team via live chat or email.
  • Step 2: Submit a detailed description and supporting evidence of the dispute.
  • Step 3: Our team will notify you of the decision once the investigation is complete.
  • Step 4: If you are not satisfied with a decision, you may appeal to a higher authority.

Svs789's decision shall be final in all disputes. However, we are always committed to resolving every matter fairly and transparently.

12 Policy on Changes to Terms

Svs789 reserves the right to update these terms and conditions at any time. For significant changes, members will be notified at least 7 days in advance. Minor changes may take effect without prior notice.

Visit this page regularly to stay up to date on the latest rules and terms. Continued use of the platform after any changes will be considered acceptance of the updated terms.

Stay Updated: Members are advised to visit this page at least once a month and keep their email notifications turned on.

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FAQ

Yes, all terms and conditions of svs789 are available in Bengali. We believe every member should fully understand their rights and responsibilities, which is why all information is provided in Bengali.

If the wagering requirement is not completed before the bonus expires, the remaining bonus balance will be automatically forfeited. Your original deposit, however, will remain intact.

If multiple accounts are needed from the same household or device, you must notify the svs789 support team in advance. Each account must be verified with a separate ID and payment method. Unauthorized multiple accounts will result in all accounts being closed.

Withdrawals on svs789 are typically processed within 5 to 15 minutes. However, first-time or large withdrawals may take a little longer due to additional verification. Verified accounts enjoy the fastest withdrawal times.

You can set a self-exclusion or cool-down period from your account settings. You can also contact our support team and they will assist in temporarily or permanently restricting your account. For more details, Responsible Gaming Visit the page.
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